And I say that with all the love in the world. Let's get real for a second.
You're playing a game, and you're playing a game well. So you start to follow others on social media that are also doing well. You may watch their stream or even stream yourself.
You've wrapped yourself up in content and the game, that surely demanding updates and balances will be heard and applied right? Well, not so fast.
You can take all the people actively creating content (streaming, tweeting, discussing) and add them all up, and you'd still be the minority group when you consider all users across the globe playing your game.
Your casuals/randoms/whatever you want to call them are the majority of your player base. A company, while they should have a pulse on their product/game with the competitive/invested scene, are going to make their decisions based on how it will impact the majority player base.
So your balances and nerfs either don't happen or they do happen, but not to your liking.
Your new releases are often flashy and exciting. They also are often overshadowing or over performing.
Functions you demand should be part of the game won't be an auto-include.
At the end of the day, you're not as important as you think.